Shipping Policy

Effective Date: March 25, 2026

This Shipping Policy explains how FreePeptideWater.com processes, ships, and handles orders.

By placing an order, you agree to this Shipping Policy.

1. Order Processing

Orders are typically processed within 1 to 3 business days, excluding weekends and holidays.

Processing times may vary based on order volume, inventory availability, fraud review, holidays, carrier delays, or other operational factors.

2. Shipping Timeframes

Estimated shipping time is typically 3 to 7 business days after processing, depending on the destination and shipping carrier.

Shipping timeframes are estimates only and are not guaranteed.

If we advertise or provide a specific shipping timeframe, we will make reasonable efforts to meet that timeframe.

3. Shipping And Handling Fees

Shipping and handling fees are shown at checkout.

For the free bottle offer, the product price may be $0.00, but the customer is responsible for shipping and handling.

Shipping and handling fees may cover postage, packaging, fulfillment, handling, processing, and related costs.

4. Shipping Locations

We currently ship to addresses within the United States, unless otherwise stated at checkout.

We reserve the right to cancel orders to locations where we cannot ship or where fulfillment is not available.

5. Order Confirmation

After placing an order, you should receive an order confirmation email.

This confirms that your order was received.

It does not guarantee acceptance, fulfillment, or shipment.

We reserve the right to cancel or refuse orders for suspected fraud, incorrect information, unavailable inventory, prohibited use, or violation of our Terms & Conditions.

6. Tracking Information

When tracking is available, you may receive a shipping confirmation email with tracking information.

Tracking updates are controlled by the carrier and may take time to appear.

7. Carrier Delays

We are not responsible for delays caused by shipping carriers, weather, holidays, incorrect addresses, customs, security issues, or events outside our control.

8. Incorrect Or Incomplete Address

Customers are responsible for entering a complete and accurate shipping address.

We are not responsible for orders delayed, lost, returned, or delivered incorrectly due to customer address errors.

If your order is returned to us because of an incorrect or incomplete address, you may be responsible for additional shipping charges.

9. Lost Packages

If your package appears lost in transit, contact us at:

We may ask you to contact the carrier directly or assist with a carrier claim.

If tracking shows the package was delivered, we are not responsible for theft, missing packages, or delivery to the wrong location by the carrier.

10. Damaged Packages

If your package arrives damaged, contact us within 3 days of delivery at:

Include:

  • Your order number

  • Photos of the package

  • Photos of the damaged product

  • A description of the issue

We will review the issue and determine whether a replacement, refund, or store credit is appropriate.

11. Delayed Shipment Or Unavailable Inventory

If we cannot ship your order within the timeframe stated at checkout or within a reasonable timeframe, we may contact you with an updated shipping estimate or offer cancellation where required.

12. Research Use Only

All products are intended for laboratory research use only.

They are not intended for human consumption, injection, medical, diagnostic, therapeutic, or veterinary use.

13. Contact

For shipping questions, contact us at: